Transforming Business Operations for a Leading Travel Service Provider

We migrated the client’s travel platform from their legacy system to Strapi headless CMS, enabling them to boost their conversions by 30%.

About this
Project

About this project

As a leader in the travel and hospitality industry, our client was facing issues with its outdated system. Hence, they wanted to migrate to a modern platform that offered scalability and flexibility for its business operations and gave its client-facing server a new look and feel.

About
Client

About the client

Our client is one of India’s leading travel services providers, with over 700 corporate customers. The company provides information, pricing, availability, and booking facilities for domestic and international air travel and hotel bookings, holiday packages, buses, trains, in-city activities, inter-city and point-to-point cabs, homestays, and cruises. It enables leisure and business travelers to explore, research, compare prices, and book various services that cater to their travel needs.

Our
Offering

Our Solutions

Platform Migration

We migrated their existing CMS (based on traditional format) to Strapi headless CMS in order to modernize their operations and architecture end-to-end. We chose Strapi for CMS modernization as it provides the most flexible ecosystem for integrating any tools and technologies. As a result, it offered us a space where we were able to customize the client’s platform while aligning with their brand identity.

UI Revamping and Frontend Optimization

Backed by Strapi’s flexibility and extensivity of NextJS framework, we revamped the client’s existing UI design and utilized NextJS and ReactJS to build a captivating frontend solution while keeping their core brand image intact.

API-Model Implementation

By utilizing Strapi API-driven architecture, we created an ecosystem for the client’s system wherein the content was segregated into two parts–API driven Data (that doesn’t change frequently and is retrieved from multiple data sources) and CMS Driven Data (that can be changed and managed from Strapi Admin Panel and is key to managing promotional data/information).

Custom Feature Development and Integration

We developed a custom search and filtering feature for the client’s new system and provided integrations, including Map Integration (Google Map Integration using Lat-Lon information of Hotels) and SSO Integration using Yatra’s SSO application(for authentication and authorization of users).

Result

Providing results that exceeded the client’s expectations

Our solution enabled rapid UI revamping and easy content management via the Strapi admin dashboard, improving overall operational efficiency.
Our solution has also enabled the client to modify their content as per specific regions, improving user engagement and customer experience.
With platform migration to Strapi CMS and revamped existing pages, the client’s business has witnessed increased footfall, especially during peak seasons (Diwali and Wedding Season).
Our solution has enabled the client to create a seamless, responsive, and personalized experience, significantly increasing booking conversion rates.

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