Business Objective
HelloMaaS, a Netherlands-based company that helps businesses and freelancers channelize their marketing efforts, wanted to expand their services with new features based on the customer feedback. We helped them streamline their processes and created a solution that met all their online needs.
Business Challenge
Understanding Customers
Designing a dashboard where customers could view packages and track their marketing plans required us to dig deeper into HelloMaaS’s audience perspective.
New Modules
Building new modules meant a thorough understanding of the existing modules i.e in-depth research and detailed mapping.
Alerts were not Alerting
The notification system that HelloMaaS exercised demanded some fine-tuning to render it more personalized.
Business Solution
We developed new modules, including a Playbook that provided a comprehensive view of packages and audits to the visitors and an exclusive dashboard with Happy for enrolled customers. Fine-tuned existing modules — Packages and Alerts. Overall, the existing Hello MaaS system was tweaked to enrich the user experience with additional features for both, customer and website visitors.
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Key Features
Implementing new modules and improving the existing ones to enhance user experience and promote website engagement.
- Tailored Dashboard
- Increased Website Interaction
- Ease of Navigation
- Improved user experience
- More interactions on website
- Instant Alerts
- Realtime updates on progress
- Fast web interaction
- Premium access to loyal customers with Happy
Business Impact
We Create a Valuable Difference
Increase in work efficiency
90%
Decrease in Operational cost
60%
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