Business Objective
In a global market dominated by online payments, merchants are on the receiving side of the high cost of transactions. BIM sought a helping hand in developing a comprehensive system that brought transaction costs down and helped merchants with a dashboard that made online payment management effortless.
Business Challenge
Fraud Management
A streamlined system for monitoring, analyzing, and verifying crucial details wasn’t in place which allowed room for frequent frauds and payment issues.
Inconsistent Reporting
Merchants were bound by a dashboard with limited features and an irregular reporting system. Significant improvements were needed in the UX department.
Secure Payments
ACH (Automated Clearing House) integration; backbone to the entire operation of BIM lacked security and demanded better integration.
Business Solution
The Successive Digital team worked in two parallels mainly — transactions and enrolment. Where, on the one hand, we restricted the existing User Interface of BIM to render it more merchant friendly, the backed team, on the other hand, developed a secure and fraud-proof system with various third-party API integrations. Transaction tracking and content management were some of the many tools that were added making the overall system personalized and tailored to merchant needs.
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Key Features
A smart payment system for merchants with improved security and streamlined backend process.
- Enrollment API for merchants
- Customized dashboards
- Branding options enabled
- Segmented reporting
- Customer tracking and communication
- Technical assistance
- Fraud detection at multiple levels
- Secure PIN
- Loyalty/reward function integrated
Business Impact
We Create a Valuable Difference
Manual Intervention Decreased by
70%
Energy efficiency increased by
90%
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